Managed Services Providers can add tremendous value to your company, helping you become more efficient and effective, giving you powerful strategic advantages over your competitors, and helping to fatten your company’s bottom line. Those things can only happen though, if you pick the “right” managed service provider for you. That, of course, is the tricky part. How do you find the “right” company out of the pool of Managed Services Providers out there? The reality is that there is no one answer to that question, but if you keep the three keys below in mind, it will help narrow the field considerably.
Pay For Performance Contracts
Not every managed services provider will offer these, but the ones who do should get special consideration. Essentially, these providers will do the work of executing the contract for something close to cost. Then, as the provider’s work begins to exceed the contract, bonuses are paid accordingly. That’s huge. It saves you money in the short run, and it works out well for the service company, giving them an enormous incentive to exceed their contractual obligations, which only serves to help you even more.
One of the great things about a top-tier MSP is that they’ve got a dashboard style monitoring system that enables them to keep tabs on the critical functionalities of your network. If you farm something like this out, they’ll be able to monitor and catch problems while they’re still small, rather than seeing your firm scramble to fix something after the problem has gotten large and virtually unmanageable. Even better, they can do this more cheaply than you could fill your own IT bench, in most cases.
Disaster Recovery plans and infrastructure can be prohibitively expensive, especially for small to medium sized businesses. If you can’t afford to build a rock solid system from scratch, then your only other choices are to either do without backups, which amounts to business suicide in slow motion, or to farm this out to an MSP. Again, the cost savings are enormous. You get peace of mind, and sterling reliability for a fraction of what it would cost you to build the system yourself.
The bottom line is that managed services providers can help you, both by saving you money (money not spent is as good as money earned), and by giving you advantages that will help you fatten your bottom line. You do your business a disservice by not at least considering their use.